Welcome to Homelynn. These Terms & Conditions (“Terms”) govern your use of our website, home services, and all interactions with Homelynn (“we”, “us”, or “our”). By booking a service, making a payment, or accessing our website, you agree to these Terms. Please read them carefully.

1. Services Provided

Homelynn offers a range of home services, including but not limited to:

• Kitchen Cleaning

• Bathroom Cleaning

• Carpet Cleaning

• Fan Cleaning

• Trunk / Junk Removal

• Cooking Service

• Other customized home care solutions

Service availability may vary by location and schedule.

2. Booking & Appointments

• You must provide accurate details while booking, including your name, address, phone number, service type, and preferred time.

• Bookings are subject to technician availability.

• Homelynn reserves the right to reschedule or cancel appointments due to emergencies, staff availability, or unforeseen circumstances.

• You agree to ensure safe access to your premises at the scheduled time.

3. Pricing & Payments

• Service prices will be clearly communicated before confirmation.

• Additional charges may apply for:

  • Extra-large spaces

  • Deep cleaning requirements

  • Heavily soiled areas

  • Additional tasks requested during service

• Payment must be made through approved methods (online payment, UPI, cash, etc.).

• Homelynn may update pricing at any time, but changes will not affect confirmed bookings.

4. Cancellations & Rescheduling

• Customers may cancel or reschedule bookings before the technician is dispatched.

• Last-minute cancellations may incur a cancellation fee.

• If our staff reaches the location and cannot access the property, a visit/inspection charge may apply.

• Homelynn reserves the right to cancel or modify bookings for operational reasons.

5. Customer Responsibilities

You are responsible for:

• Providing accurate service-related information.

• Ensuring the safety of your family, pets, and belongings.

• Securing valuables before service begins.

• Providing necessary tools or utilities, such as water and electricity.

• Notifying us of special instructions (e.g., fragile items, restricted areas, allergies).

Homelynn is not responsible for damage resulting from pre-existing conditions, improper installation, or structural issues.

6. Service Quality & Satisfaction

• We aim to deliver high-quality service at every visit.

• If you are dissatisfied, report the issue within 24 hours of service completion for resolution.

• Homelynn may offer a re-service or partial adjustment based on the situation — refunds are not guaranteed.

7. Health & Safety

• Our team follows safety standards and hygiene practices.

• Customers must ensure a safe environment free from hazards.

• Homelynn may refuse service if:

  • The location is unsafe

  • Hazardous waste is present

  • Illegal activities are observed

8. Personal Data & Privacy

Your personal information is collected and used according to our Privacy Policy.
By using our services, you consent to the collection, use, and storage of your data as described in that policy.

9. Liability & Damages

• Homelynn is not liable for:

  • Minor wear and tear during cleaning

  • Pre-existing damages

  • Issues caused by faulty plumbing, wiring, fixtures, or poor structural quality

• Our liability for any claim is limited to the total amount paid for the service in question.

• We are not responsible for indirect or consequential losses such as lost income, delays, or emotional distress.

10. Prohibited Activities

Users agree NOT to:

• Misuse the website or booking platform

• Provide false information

• Engage in abusive or threatening behavior toward staff

• Request illegal or dangerous tasks

• Interfere with service operations

Homelynn may deny service to customers violating these rules.

11. Intellectual Property

All website content, branding, images, and materials belong to Homelynn and may not be copied, distributed, or reused without written permission.

12. Third-Party Services

We may work with third-party partners, payment gateways, or contractors.
Homelynn is not responsible for:

• Their website content

• Their policies

• Their errors or delays
  Users must review the respective third-party terms separately.

13. Changes to Terms

Homelynn may update or modify these Terms at any time.
Continued use of our website or services after changes implies acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of India/Karnataka.
Any disputes will be resolved in courts located in Karnataka.

15. Contact Us

For questions or concerns related to these Terms, contact:

Homelynn
Email: Info@homelynn.in
Phone: +91 7829112112