Refund & Cancellation Policy
Refund & Cancellation Policy
At HomeLynn, we strive to deliver high-quality and timely home services to our valued customers. We understand that plans may change, and we aim to make our cancellation and refund process clear and fair.
🕒 Cancellations
- You may cancel a booking up to 24 hours before the scheduled appointment time for a full refund.
- Cancellations made within 24 hours of the scheduled time are non-refundable, as our professionals are already scheduled.
- If our assigned professional is unable to attend the service, we will offer a reschedule or full refund based on your preference.
💳 Refunds
- Approved refunds will be processed to the original payment method within 5–7 business days via Razorpay.
- Partial refunds (e.g., service dissatisfaction, scope reduction) will be reviewed case-by-case.
- In case of payment failure or duplicate payment, full refunds will be issued promptly upon verification.
📩 How to Request a Cancellation or Refund
Please contact us via
- Email: info@homelynn.in
- Phone/WhatsApp: +91 7829112112
Include your:
- Order ID
- Service Date & Time
- Reason for Cancellation or Refund
